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At FOMO, customer is king. If you're not happy with your order for any reason, return it within 7 days and get your money back. No questions asked.

• 📅 7 days to return
• 🙅 No questions asked
• 💸 Full refund
• 📦 Open parcel first

Who can return?

• Any order delivered in the last 7 days.
• Please send the product back with its box and accessories.

How to return

1. Message us on WhatsApp with your order number.
2. We'll arrange the pickup or share our return address.
3. Pack the product safely and hand it over.

Your refund

As soon as the product reaches us, we send your full refund to your bank account, Easypaisa or JazzCash.

Wrong or damaged item?

Open your parcel before paying the rider. If anything is wrong or damaged, don't pay and message us straight away. We'll send the right product.

These are the simple rules for shopping at FOMO Official (fomoofficial.com). By placing an order, you agree to them.

1. Orders

• Place an order on our website with your correct name, phone number and address.
• We may call or message you to confirm your order.
• We may cancel orders that look fake, have wrong details, or can't be confirmed.

2. Prices & payment

• All prices are in Pakistani Rupees (PKR).
• We offer cash on delivery all over Pakistan.
• Prices and offers can change without notice. If a price is shown by mistake, we'll contact you before sending the order.

3. Delivery

• Karachi: usually 1–2 working days. Other cities: usually 3–5 working days.
• Delivery times are estimates and may change due to courier delays, weather or holidays.
• You can open the parcel and check it before paying.

4. Returns & refunds

You can return any order within 7 days of delivery for a full refund. See our Return Policy for details.

5. Products

• We try to show every product as accurately as possible. Colours may look slightly different on screens.
• Please use every product as explained in its instructions.

6. Privacy

We only use your details to deliver your order and support you. See our Privacy Policy.

7. Changes

We may update these terms from time to time. The latest version is always on this website.

8. Law

These terms follow the laws of Pakistan.

9. Contact

WhatsApp / call: +92 330 3912415 · Email: Fomoofficial7@gmail.com
Office 105-106, Amber Medical Centre, opposite Gul Plaza, M.A. Jinnah Road, Karachi.

Your privacy matters to us. We only collect what we need to deliver your order and support you, and we never sell your details.

• 🔒 Your data stays safe
• 🚫 Never sold
• 📦 Only used for your order

What we collect

• Your name, phone number, delivery address and email (if you give it).
• Your order details: products, quantity and price.
• Basic website data, like pages visited, to improve our store.

Why we use it

• To confirm, pack and deliver your order.
• To contact you about your order on call or WhatsApp.
• To handle returns and refunds.
• To send offers only if you agree. You can stop them any time.

Who we share it with

• Our courier partners, only your name, phone and address, so they can deliver.
• Trusted services that run our store, like Shopify.
• We never sell or rent your information to anyone.

Keeping it safe

Our store runs on Shopify's secure platform. Only our team can see your order details.

Your choices

Want to see, change or delete your details? Message us on WhatsApp or email us and we'll help.

Contact

WhatsApp / call: +92 330 3912415 · Email: Fomoofficial7@gmail.com

Not happy with your order? Get your full money back within 7 days of delivery. No questions asked.

• 💸 Full refund
• 📅 7 days
• 🙅 No questions asked
• 📦 Open parcel first

When you get a refund

• You return the product within 7 days of delivery, for any reason.
• You received a wrong or damaged product.
• Your order was cancelled before it was dispatched.

How to ask for a refund

1. Message us on WhatsApp with your order number.
2. Send the product back with its box and accessories.
3. We confirm when the product reaches us.

How you get your money

We send your full refund to your bank account, Easypaisa or JazzCash, as soon as the product reaches us.

Cash on delivery tip

Always open your parcel before paying. If something is wrong, don't pay the rider. Just message us and we'll fix it.

We deliver all over Pakistan with cash on delivery. Open your parcel, check it, then pay.

• 🚚 All Pakistan
• 💵 Cash on delivery
• 📦 Open parcel first

Delivery time

• Karachi: usually 1–2 working days.
• Other cities: usually 3–5 working days.
• Times can change during sales, holidays, bad weather or courier delays.

Delivery charges

Any delivery charge is shown clearly at checkout before you place your order.

Order confirmation

After you order, we may call or message you to confirm. Please keep your phone on so your parcel isn't delayed.

Tracking your order

Send your order number on WhatsApp and we'll share your parcel's status.

At your door

• Open the parcel and check your product in front of the rider.
• Happy? Pay the rider in cash.
• Something wrong? Don't pay, and message us straight away.

Correct address please

Give your full address with area, landmark and a working phone number so the rider can find you easily.