Refund policy

 

🔁 Easy Return Policy – Shop with Confidence

At FOMO Official, your satisfaction matters to us. We want you to order with confidence and enjoy a smooth shopping experience.

✅ Return Eligibility

If your product arrives with any of the following issues, you can request a return or replacement:

  • Damaged or broken item
  • Wrong product received
  • Manufacturing defect
  • Missing parts or incomplete package

📅 Return Window

Please contact us within 7 days of receiving your order to request a return.

📦 Return Conditions

To qualify for a return:

  • Product must be unused or lightly inspected only
  • Original packaging should be available
  • Clear photos/videos of the issue may be requested for quick processing

💰 Refund / Replacement

Once our team verifies the issue:

  • You can choose Replacement OR Full Refund
  • Refunds are processed within 3–7 business days

❌ Non-Return Cases

Returns will not be accepted for:

  • Damage caused after use
  • Intentional misuse or improper handling
  • Missing return request after the allowed return period

❤️ Our Promise

We carefully check every order before shipping, but if something goes wrong, we’ll make it right.

Need help? Contact our support team anytime — we’re here to assist.